Frequently Asked Questions

We deliver across Southwest Ohio, from Springboro to Dayton and Cincinnati, in Montgomery, Greene, Miami, Clark, Warren, Clermont, Hamilton, Butler, Preble and Clinton counties. Your delivery fee is set by your ZIP code at checkout: free in Springboro, Franklin and Miamisburg; $25 in Lebanon, Monroe, Centerville and south Dayton; $50 in Cincinnati, Mason, West Chester and most of Dayton; and $100 in outlying areas such as Springfield, Troy, Xenia and Wilmington. Every town we serve is listed on our service area page. Not sure about your address? Call or text us at (513) 409-0005.

Our full-service packages include free design and setup: our team arrives, arranges everything, and you come home to a porch that's ready for fall. Our DIY packages are dropped right at your front door/driveway for customers who enjoy putting their own personal touch on the display. Both options use the same fresh, hand-selected pumpkins and gourds. The only difference is who does the arranging.

No, you do not need to be home. Most porches are delivered within a week of ordering, and we will call or text you within 24 hours of your order to set your exact day. On delivery day, just make sure your porch, steps and driveway are clear. With our designed and installed packages, we set everything up while you are at work or running errands, and you come home to a finished fall porch. With our drop-off packages, everything is placed at your front door, ready for you to arrange. No hauling pumpkins from the patch, no loading hay bales into your car.

We ask that your porch, driveway, or installation area be clear and safely accessible on your scheduled delivery date. This means moving vehicles, furniture, or other obstacles ahead of time. If our team arrives and isn't able to safely complete the installation, we'll need to reschedule, and a rebooking fee will apply. A quick walkthrough of your space the night before delivery is the easiest way to avoid this.

Keep pumpkins out of standing water and out of direct, all-day sun when possible, as heat and moisture are the biggest causes of early spoilage. Avoid carving or cutting into a pumpkin until you're ready to display it that way, since any break in the skin dramatically shortens its lifespan. To help keep pests like squirrels, bugs, and other critters away, try lightly spraying your pumpkins with a mix of water and a few drops of peppermint oil. Most pests dislike the smell, and it's a simple, non-toxic way to protect your display. Wiping down soft spots early and keeping the display dry after rain will also help it stay fresh through the season.

Pumpkins are a natural, living product, and their lifespan can vary depending on weather and environmental conditions, so we're not able to guarantee against decay caused by heat, rain, or excess moisture. That said, if you notice premature rot unrelated to weather, reach out with a photo and your order details. We handle these on a case-by-case basis and are happy to make it right when we can.